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Provider solutions from Change Healthcare bring actionable data, analytics and insights across the healthcare ecosystem. And it’s all powered by our Intelligent Healthcare Network™, the single largest financial and administrative healthcare network in the United States. Learn more

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Claims and Denials Advisor Maintenance 11/15/2019 -> 11/17/2019

Change Healthcare will perform planned System Maintenance impacting Claims And Denials Advisor.  

It is scheduled to begin on Friday 11/15/2019 at 7 PM CST and continue to Sunday 11/17/2019 at 9 AM CST. During this period, you may experience intermittent delays. 

Payment and Denials Management Portal will not be available during the Maintenance; however, the Claims Management Portal will remain operational.  

The same type of maintenance will also occur the following weekend ( 11/22 -> 11/24 ) on the same schedule.

We apologize for any inconvenience this may cause.


Claims and Denials Advisor: ON24/7 Fundamentals

This webinar is for Change Healthcare Claims and Denials Advisor clients that use ON24/7 to address questions and issues.

Create Service Requests for Optimal Results
Track Service Requests for Resolutions
Escalate Service Requests
Review Client Services Announcements (CSAs)

Tuesday, November 12, 2019 2:00 pm Central Daylight Time (Chicago, GMT-05:00)


Tuesday, November 26, 2019 10:00 am Central Daylight Time (Chicago, GMT-05:00)



Claims and Denials Advisor: Dashboard Fundamentals

This webinar is for Change Healthcare clients that use Claims and Denials Advisor.

Claim Dashboard Set-up
Claim Search
View Configuration
Standard Queries
Summary by Claim Status

Thursday, November 14, 2019 2:00 pm Central Daylight Time (Chicago, GMT-05:00)


CPT only © American Medical Association.All rights reserved.Fee schedules,relative value units, conversion factors and/or related components are not assigned by the AMA,are not part of CPT,and the AMA is not recommending their use.The AMA does not directly or indirectly practice medicine or dispense medical services. The AMA assumes no liability for data contained or not contained herein. CPT is a registered trademark of the American Medical Association

The responsibility for the content of any "National Correct Coding Policy" included in this product is with the Centers for Medicare and Medicaid Services and no endorsement by the AMA is intended or should be implied. The AMA disclaims responsibility for any consequences or liability attributable to or related to any use, nonuse or interpretation of information contained in this product.