Change Healthcare is reducing the duration of time we retain claim data in Claims and Denials Advisor. From the inception of the product, we have neither archived nor purged our customers' claim data. To improve system stability and performance, we are reducing the amount of claim data accessible through the Claims and Denials Advisor UI to a rolling seven years.
Clients will no longer have access to this data through Claims and Denials Advisor, and the data will not be available to be restored.
This change is scheduled to take effect mid-to late Q3.
In compliance with HIPAA requirements, all claim data that is older than seven years will be removed from the system.
If you have additional questions, please contact Support.
Claims and Denials Advisor: Dashboard Fundamentals
This webinar is for Change Healthcare clients that use Claims and Denials Advisor.
Claim Dashboard Set-up
Summary by Claim Status
Tuesday, August 15, 2017 10:00 am Central Daylight Time (Chicago, GMT-05:00)
Thursday, August 24, 2017 2:00 pm Central Daylight Time (Chicago, GMT-05:00)
Thursday, August 29, 2017 10:00 am Central Daylight Time (Chicago, GMT-05:00)